MIT Sloan Management Review

MIT Sloan Management Review leads the discourse among academic researchers, business executives and other influential thought leaders about advances in management practice, particularly those shaped by technology, that are transforming how people lead and innovate. MIT SMR disseminates new management research and innovative ideas so that thoughtful executives can capitalize on the opportunities generated by rapid organizational, technological and societal change.

Into the Fray

MIT Sloan Management Review

New Threats to the Subscription Model • Inflation and supply chain disruption might make it harder for businesses to meet their obligations to customers on subscription plans.

What an FTC Noncompete Ban Could Mean for Workers and Businesses • Research shows that noncompete agreements depress worker wages and mobility and make it harder for new businesses to start, scale, and hire talent. So why are they everywhere?

Work-From-Home Regulations Are Coming. Companies Aren’t Ready. • The growing compliance costs of remote work could push more employers to bring workers back to the office.

The PR Power of Fessing Up • Companies are adopting a new communications strategy: publicly disclosing unflattering information about lapses and misdeeds. New research indicates that doing so is effective for building trust.

How E-Commerce Companies Can Reduce Returns • Research shows that product returns decrease when online shoppers receive orders in a single, consolidated delivery.

Tech at the Edge: Evaluating the Potential of Emerging Tools

The Quiet Corner of Web3 That Means Business • While the metaverse still lacks legs and crypto stumbles, managers who are keeping an eye on Web3 can learn from promising implementations of decentralized credentials.

Envisioning the Next Web

The No. 1 Question to Ask When Evaluating AI Tools • Determining whether an AI solution is worth implementing requires looking past performance reports and finding the ground truth on which the AI has been trained and validated.

The Business Case for Quantum Computing • Quantum computers may deliver an economic advantage to business, even on tasks that classical computers can perform.

A Quantum Glossary

Gaining an Edge When Time Is Money

Reimagining HR for Better Well-Being and Performance • Organizations must rethink historical divisions between talent and benefits groups if they are to more effectively help workers develop the psychological skills to thrive now and in the future.

Level Up to Strategic Data Sharing • Your data assets are key to developing new value for your customers and giving you clout in digital ecosystems.

Essential Capabilities for Strategic Data Sharing

Mining Underground Innovation • Many R&D employees proactively engage in innovation efforts not sanctioned by their managers. Organizations must find ways to surface these projects so that they can gain broader benefits.

Rethinking Hierarchy • We need to reconceive managerial authority for today’s business environment — not eliminate it.

Strategizing Across Organizations • Capitalizing on big opportunities and solving systemic problems will require organizations to come together to develop strategies as a group.

Why Innovation Depends on Intellectual Honesty • Fostering psychological safety isn’t enough if managers don’t pay particular attention to creating conditions for healthy debate.

Five Rules to Fast-Track Intellectual Honesty

Team Innovation Culture Assessment

Become a Better Problem Solver by Telling Better Stories • One of the biggest obstacles to effective decision-making is failure to define the problem well. Invoking the power of narrative and a simple story structure can help ensure that teams...